- Consultations on the use of both standard andnot typicalboth unchanged andmodified enterprise automation system configurations.
- Updating typical both unchanged and changed configurations.
- Diagnostics of the database of the enterprise automation system for integrity and correct operation.
- Setting up daily archiving of the enterprise automation system database.
- Cleaning the infobase from objects marked for deletion.
- Unlimited individual access to the web systemfixing calls with tracking the status of message processing and notification of changes by e-mail (bug tracker).
- “Online Assistant” is a program for continuous online communication with specialists of our company.
- Remote connection to a computer via Temviewer or via RDP (if available).
- Up to 100 GB in the K2 cloud for your backups.
- Reaction time withmaximum response rate - before1 hour.
- Skype support.
- Individual project in the web system for fixing calls (bug tracker).
- Package Includedup to 120 hours prepaid time.
The package is recommended for the number of companies.50-100 users.
Note: Price without VAT. If there is VAT, the price is 15% higher.